FREQUENTLY ASKED QUESTIONS

1. Are the prints signed?
Yes, every print comes with a personally signed sticker by Thomas Trabsch, giving each piece a unique and authentic touch.

2. How do you handle shipping?
All orders are fulfilled through WhiteWall. Shipping times and costs follow WhiteWall’s policies. Once shipped, you’ll receive a tracking link. More details can be found on the WhiteWall website under “Shipping Costs & Delivery Times.”

3. How do I contact you?
You can reach me directly via email at trabsch@aol.com or through my contact form.

4. What if I want a different WhiteWall design that isn’t available in the shop?
If you find a WhiteWall product design that you like but it’s not currently listed in my shop, you can contact me directly. We can work together to create a custom configuration with your chosen photograph, tailored to your preferences.

5. Can I use the photos commercially?
No, the photos are for personal use only. They cannot be used for commercial purposes, advertising, or resale.

6. What is your return policy?
I offer a 30-day return policy. Items must be unused, in their original packaging, with tags and proof of purchase. To start a return, contact me at trabsch@aol.com for instructions and a return shipping label. Items returned without prior approval cannot be accepted.

7. Do you offer framing or mounting options?
All framing and mounting options available are those provided by WhiteWall. You can select your preferred configuration when placing your order.